Privacy Policy
At ECORALES, we value and respect the privacy of everyone who visits our website. This Privacy Policy explains how we collect, use and protect the personal information that users provide through this website.
1. Information We Collect
ECORALES may collect personal information only when users voluntarily provide it through our contact forms or other communication channels available on the website.
The information we may collect includes:
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Name
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Email address
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Phone number
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Any other information the user chooses to include in their message
2. Use of Information
The personal information collected is used exclusively to:
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Respond to inquiries, information requests or messages sent by users
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Provide information related to our community-based ecotourism experiences
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Improve communication with people interested in our activities
ECORALES does not sell, rent or share users’ personal information with third parties, except when required by law.
3. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., to collect anonymous and statistical information about website usage.
Google Analytics may collect data such as:
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Pages visited
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Time spent on the site
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Device type and browser
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Approximate geographic location
This information is used solely for analytical purposes to improve website content and user experience. Data collected by Google Analytics is managed in accordance with Google’s Privacy Policy.
4. Cookies
This website may use its own cookies and third-party cookies (such as those from Google Analytics) to enhance the user experience.
Users can configure their browser to reject or delete cookies at any time. Continued use of the website implies acceptance of the use of cookies in accordance with this policy.
5. Data Protection
ECORALES implements appropriate technical and organizational measures to protect users’ personal information against unauthorized access, loss, misuse or disclosure.
6. User Rights
Users have the right to:
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Access their personal data
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Request correction or updating of their data
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Request deletion of their personal information
To exercise these rights, users may contact us using the details provided below.
7. Contact Information
If you have any questions, comments or requests related to this Privacy Policy or the processing of your personal data, you may contact us through:
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Email: contacto@ecorales.com
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Phone / WhatsApp: +57 (324) 682-3886
8. Changes to This Privacy Policy
ECORALES reserves the right to modify this Privacy Policy at any time. Any changes will be published on this page and will take effect upon publication.
Last updated: December 2025
